Drug and Grocery
Market Force Information is attuned to the needs of both grocery and drug store operators. We understand the key elements of your customer experience and the challenges presented by having a large number of fast-turning SKUs. Our integrated product suite is designed to provide a 360° view of your customer experience and deliver the on–site help you need to make sure products are displayed when and where you want them to be. We service both national and regional chains by addressing critical issues through multiple methodologies.
Our OnSight evaluation and action solutions allow you to:
- Assess operational performance in areas such as customer service and check out
- Understand customer attitudes and perceptions including feedback on product selection, product quality and overall satisfaction
- Ensure sale items are fully stocked on the selling floor
- Track the speed to shelf of new items
- Ensure proper merchandising execution including planogram compliance, product stocking and pricing
- Set up displays and execute promotions properly and on time
Our InSight solutions allow you to:
- Identify business levers where improvements will generate the highest returns
- Uncover additional revenue opportunities
- Highlight top performing locations across your organization and identify the drivers of that success
- Automatically deliver performance-based training or rewards at the store-level