OnSight and InSight:
Information, Insight and Action

Market Force Information has pioneered a unique suite of solutions designed to provide critical information and insights about your customer experience and enhance its value through on-site action. Built on years of experience across numerous verticals and delivered through our leading technology platform, our product suite consists of two key product categories-OnSight and InSight. Together they provide tangible, incremental value for our clients.

OnSight: Evaluations and Action, Including:

• Mystery Shopping
• Direct Customer Feedback Surveys
• On-Site Audits
• Competitive Evaluations
• CRI Theatre Checks
• Product Merchandising
• On-floor Set Up
• Crisis Management

InSight: Identify Solutions, Including:

• Analytics & Insights
• Triggered Training® and Rewards
• HearSay: Text Mining & Analysis
• Television Retail Insights