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English
David Murray
15 years experience as Data-driven CX Consultant
Heads Up Grocery Brands: Your CSAT program may not be working.
In today’s hyper-competitive grocery market, understanding your customers and staying ahead of the competition is critical.
The Evolution of Customer Experience and the Rise of Data-Driven Insights
This week I am celebrating 15 years with Market Force, and it has been a remarkable journey, especially through the highs and lows of the business world. Reflecting on this..
