"Customer experience innovation is not something you can do once and forget about. It's an ongoing process. Successful companies understand the need to change and innovate in..
"When planning a survey, it's important to consider what information you're trying to get at and who exactly should be surveyed. A poorly designed (and even well-designed) survey..
"Merchandising audits are essential for CPG companies that want to have a strong shelf presence. This checklist covers a number of essential metrics that your field reps should..
With all the emphasis these days that’s placed on collecting data, it’s possible for a business to lose sight of the need to turn the discoveries generated by analytic insights.
"A clean, well-merchandised store is important, but if you want to drive brand loyalty and same-store sales, your associates need to do more than clean and stock—they need to..
"Consistent merchandising is more important than ever, as it's essential for brands to create compelling customer experiences and stay competitive in a changing landscape."
This is an opportunity to keep your finger on the pulse of employee wellness and let your most important assets, your employees, know you care about their well-being.
