Perhaps the most important thing brands can do to keep employees engaged is effectively incentivize them. Incentives give employees something to strive for and provide tangible..
"There are many ways to improve the customer experience for eCommerce. Taking the time and effort to do so will definitely pay off in the long run. Here are five ways you can..
"Customer experience innovation is not something you can do once and forget about. It's an ongoing process. Successful companies understand the need to change and innovate in..
"When planning a survey, it's important to consider what information you're trying to get at and who exactly should be surveyed. A poorly designed (and even well-designed) survey..
"Merchandising audits are essential for CPG companies that want to have a strong shelf presence. This checklist covers a number of essential metrics that your field reps should..
With all the emphasis these days that’s placed on collecting data, it’s possible for a business to lose sight of the need to turn the discoveries generated by analytic insights.
"A clean, well-merchandised store is important, but if you want to drive brand loyalty and same-store sales, your associates need to do more than clean and stock—they need to..
